Randolph Supports & Services

Upper Valley Services’ Randolph office is located just off of Vermont Interstate 89.

Pleasant Street Home is a Level 3 licensed facility which serves three individuals with medical needs. It is a fully staffed home and has nursing supervision.

Service Coordination

Every person who receives support has unique strengths and values. Our team of skilled service coordinators will work with you to learn about who you are and what you need to live your best life.

Through active listening and a supportive assessment of needs, service coordinators develop individualized plans of support that outline an individual’s dreams, goals, and person-centered support strategies. Individualized support plans promote transparency and proactive development of meaningful supports that result in a fulfilling life in the community of a person’s choice.

Service Coordination is available to anyone receiving Upper Valley Services supports. These supports are tailored to meet you at any stage of your life.

Career Services

Employment is a means to positive life outcomes; career development, social engagement, financial stability, and overall health and well-being. Upper Valley Services provides or finds resources for comprehensive career assessment, job development, job placement training, on-going support and consultation, and financial and benefit planning. Whether you are just beginning to explore your employment options or looking for a new opportunity, we are here to support you to identify and achieve your goals.

Customized employment supports empower individuals to find employment that matches their strengths and interests, assuring positive outcomes. We believe there is a job for every individual who identifies a desire to work. We will work with employers in your community to develop employment
support plans that meet the needs of you and the employer.

Community Supports & Advocacy

We all desire a sense of belonging and meaningful contribution within a community of people who value our shared values and unique gifts. Upper Valley Services is committed to supporting people in developing or maintaining relationships within their community. Relationships create opportunities to explore new personal interests.

Upper Valley Services (UVS) is committed to providing high quality community supports that promote a diversity of experiences, life-long learning, leadership and personal empowerment. Individuals may be matched with a 1:1 direct support specialist, who provides the necessary support for an individual to actively engage with their community of choice.

Any person receiving supports from Upper Valley Services has the opportunity to participate in Global Campus. Global Campus offers a unique experience for individuals to pursue life-long learning, leadership, and opportunities to develop long-term friendships.

The ability to express and be heard are essential to leading a self-determined life. Self-Advocacy groups are located at all UVS sites and they maintain close ties to Green Mountain Self Advocates.

In-Home & Shared Living Supports

Upper Valley Services provides an array of supports to assure people have a safe, healthy, place in which they call home. We will work with you to identify the supports that you need to maintain your highest level of independence in the community of your choice. Supports and services are customized to meet your unique personal needs.

Pleasant Street House

Upper Valley Services in Randolph also maintains a Level III, accessible licensed home where three individuals live. They are supported by well-trained staff who have nursing oversight. Pleasant Street is a warm, personalized home for the people living there, and is in a downtown neighborhood just a short distance from Gifford Medical Center. For more information about our home support services, please contact the Upper Valley Services office in your local area.

Children & Families

Upper Valley Services values each child for their unique set of needs and the needs of the families who love them. We believe that children with developmental disabilities can learn and become flourishing members of their community. Your goals are our goals.

THE BRIDGE PROGRAM provides care coordination for children with developmental disabilities and their families.

These services are designed to provide the following supports:

  • Help families determine what supports or services are needed
  • Help families access needed medical, educational, social or other services to address their child’s needs
  • Help families develop a coordinated plan to address needs by establishing goals

Examples of supports provided:

  • Access to appropriate school services
  • Linking to recreational resources to include summer camps
  • Attend IEP meetings to support parents
  • Assistance linking to economic services
  • Family support resources (Vermont Family Network), etc.

Supports given to the family are dependent on needs of individual families, allowing for flexibility in services provided.

CHILDREN’S PERSONAL CARE SERVICES is a Medicaid benefit for children diagnosed with long-term disability or health condition which impacts age-appropriate development of activities of daily living (bathing, grooming, dressing, eating, toileting, mobility, communication, and learning). Administered by Vermont Department of Health.

Upper Valley Services has qualified Children Personal Care Assessors to complete the state required assessments. Families complete intake paperwork and provide supplemental materials regarding the child’s diagnosis which are sent to the state to review and determine eligibility.

When a family is awarded money they are able to manage child’s budget (6 month periods) and hire a personal care worker who assists with the activities of daily living.

FAMILY MANAGED RESPITE is a support to families that provides caregivers a break in order to support their ongoing care for their child with a disability.

Upper Valley Services works with families to determine the need and respite services. If a need is determined and approved through an interagency review team.

FLEXIBLE FAMILY FUNDING is a financial benefit provided to income eligible families. Upper Valley Services provides support to families in the application and determination process.